There are no refunds, exchanges or returns.  If you are not satisfied with your order, please contact us and we will work to find a solution.  We stand behind our products are are 100% committed to customer satisfaction.

By ordering from this website, you understand and agree that you must be 19 years of age or older.  All packages are sent using Canada Post Expedited Parcel and are sent using the age verification service which requires the presentation of photo Government issued ID at delivery showing that you are 19 years of age or older.  Any parcels returned to us because of failure to meet the age requirement are non-refundable.

By ordering and using products from this website you understand and agree that no health claims have been made and that all products are used at your own risk.  By using our products you agree to hold Cloud Company Vapor Inc. harmless from all actions, demands, liability or other legal processes in relation to the use, consumption, misuse of said products, whether intentional or accidental or otherwise.